Seven Seas Boracay Properties, Inc. (SSBPI, I’Msignia Beach Front Resorts, we, us, or our) values your privacy and is committed to protecting and responsibly managing the personal and sensitive information that you provide to us and/or that we collect from you (“Personal Data”).
Thank you for visiting the www.imsignia.com website and using our services, facilities, and digital platforms. This Privacy Policy explains how we collect, use, share, retain, protect, and dispose of your Personal Data.
Please read this Privacy Policy carefully before using our website, contacting us, making a reservation, submitting an inquiry, or providing any Personal Data to I’Msignia.
By using our website, submitting your Personal Data, making a reservation, or availing of our services, you acknowledge that you have read and understood this Privacy Policy and agree to the processing of your Personal Data for the purposes described herein, subject to applicable Philippine data privacy laws and regulations.
We may update this Privacy Policy from time to time. Any revised version will be posted on our website and will apply prospectively. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.
I. PERSONAL DATA WE COLLECT AND PROCESS
Personal Data refers to any information, whether recorded in material form or not, from which the identity of an individual can be reasonably and directly ascertained, or when taken together with other information would directly and certainly identify an individual.
Depending on your interaction with I’Msignia, we may collect and process the following types of Personal Data:
1. Personal Information
This may include your:
•Full name:
•Nickname:
•Date of birth or age:
•Home, billing, or other addresses:
•Email address:
•Telephone or mobile number:
•Nationality:
•Gender:
•Guest preferences and other information voluntarily provided by you.
2. Identification Information
For reservations, check-in, security, and regulatory purposes, we may collect information from government-issued identification documents, such as:
•Passport
•Driver’s license
•National ID
•Other valid government-issued identification.
3. Reservation and Stay Information
This may include:
•Reservation details;
•Check-in and check-out dates;
•Room or accommodation preferences;
•Number of guests;
•Special requests;
•Guest preferences;
•Activities, facilities, and services availed;
•Feedback, reviews, and complaints.
4. Payment Information
Where necessary to process transactions, we may collect or process information relating to:
•Payment transactions;
•Credit or debit card information;
•Bank or payment details;
•Billing information.
•Guests are advised not to send complete credit card details or other highly sensitive payment information through unsecured email, public Wi-Fi, social media, or other unsecured communication channels.
5. Communications and Correspondence
We may collect Personal Data contained in communications you send to us, including:
•Inquiries;
•Requests;
•Complaints;
•Feedback;
•Emails;
•Messages through our website or social media platforms;
•Other correspondence with I’Msignia.
6. Website and Digital Information
When you visit or interact with our website or digital platforms, we may collect certain information automatically, depending on your device and settings, including:
•IP address;
•Browser type;
•Operating system;
•Device information;
•Website activity;
•Pages visited;
•Traffic data;
•Location-related information;
•Logs and other communication data.
7. CCTV and Security Information
For the safety and security of our guests, employees, visitors, and property, I’Msignia may operate CCTV and other security systems in designated areas.
Images and recordings may be collected and retained for legitimate security, safety, investigation, and legal purposes.
II. HOW WE COLLECT YOUR PERSONAL DATA
We may collect Personal Data when you:
•Make a reservation or purchase our products and services;
•Check in or stay at I’Msignia Beach Front Resorts;
•Use our hotel, beachfront, park, dining, recreational, or other facilities;
•Submit information through our website or digital forms;
•Contact us through email, telephone, messaging platforms, or social media;
•Submit an inquiry, request, complaint, or feedback;
•Participate in surveys, promotions, contests, or marketing activities;
•Subscribe to newsletters or promotional communications;
•Provide information for special requests or arrangements;
•Submit business-related documents or proposals; or
•Provide information through forms and other documents required for our legitimate business and operational purposes.
You are responsible for ensuring that the Personal Data you provide to us is accurate, complete, and up to date.
III. HOW WE USE YOUR PERSONAL DATA
I’Msignia collects, uses, stores, and retains Personal Data only when reasonable, necessary, and appropriate for a declared and specific purpose.
We may use your Personal Data to:
•Facilitate and manage your reservation;
•Process check-in and check-out;
•Provide accommodation, hospitality, dining, wellness, recreational, park, and other Resort services;
•Process payments and billing;
•Respond to inquiries, requests, complaints, and feedback;
•Provide customer care and improve guest experience;
•Verify guest identity and reservation information;
•Maintain safety and security within the Resort;
•Monitor and improve the quality of our products and services;
•Conduct surveys, research, and analysis;
•Generate statistical and business insights;
•Provide information regarding promotions, special offers, loyalty programs, exclusive invitations, and other marketing communications that may be •relevant to you;
•Allow you to provide reviews and feedback regarding our products and services;
•Conduct appropriate verification and due diligence;
•Process business proposals, supplier accreditation, and related transactions;
•Comply with legal and regulatory obligations;
•Respond to lawful requests from government authorities and regulatory bodies; and
Perform other processing necessary for the legitimate operation of I’Msignia or as permitted or required by law.
You may opt out of receiving promotional or direct marketing communications at any time by following the unsubscribe instructions provided or by contacting us.
IV. SHARING OF YOUR PERSONAL DATA
I’Msignia may disclose or share your Personal Data only when necessary and appropriate for the purposes stated in this Privacy Policy, subject to applicable laws and regulations.
Personal Data may be shared with:
•Authorized employees and personnel of I’Msignia;
•Affiliates, subsidiaries, partner companies, and service providers;
•Third-party contractors and suppliers who provide services on our behalf;
•Payment processors and service providers;
•Technology, reservation, website, and customer management system providers;
•Law enforcement agencies and government authorities when required or authorized by law;
•Courts or other legal or regulatory authorities pursuant to lawful requests;
•Third parties where disclosure is necessary to protect the rights, property, safety, or security of I’Msignia, its guests, employees, or other persons; and
•Other parties where such disclosure is permitted or required by applicable law.
Third parties who process Personal Data on our behalf will be required, where applicable, to maintain appropriate confidentiality and security measures and to process Personal Data only for authorized purposes.
V. DATA SECURITY
I’Msignia is committed to protecting the confidentiality, integrity, and availability of your Personal Data.
We implement reasonable and appropriate organizational, physical, and technical measures designed to protect Personal Data against unauthorized access, alteration, disclosure, destruction, loss, fraudulent misuse, and other unlawful processing.
Access to Personal Data is limited to authorized personnel, agents, contractors, and service providers who have a legitimate business or operational need to access such information and who are subject to appropriate confidentiality obligations.
Despite our security measures, no method of transmission or storage over the internet can be guaranteed to be completely secure. Guests are therefore encouraged to exercise caution when transmitting Personal Data through email, public Wi-Fi, social media, or other unsecured communication channels.
VI. COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies and similar tracking technologies depending on the features and services offered.
Cookies may help us understand how visitors use our website, including information about browser settings, operating systems, pages visited, website
traffic, and general usage patterns.
This information may be used to:
•Improve website functionality;
•Improve website design and user experience;
•Analyze website traffic;
•Understand visitor preferences; and
•Support our digital and marketing activities.
You may manage or disable cookies through your browser settings. Certain website features may not function properly if cookies are disabled.
VII. RETENTION AND DISPOSAL OF PERSONAL DATA
I’Msignia retains Personal Data only for as long as reasonably necessary to fulfill the purposes for which it was collected, comply with legal and regulatory obligations, resolve disputes, enforce agreements, maintain business records, or protect the rights and property of I’Msignia.
Personal Data that is no longer required will be securely disposed of, destroyed, or irreversibly anonymized in accordance with applicable laws, regulations, and our internal retention and disposal procedures.
Where appropriate, I’Msignia may retain certain information for a longer period when required by law or when reasonably necessary for legitimate business, legal, security, or regulatory purposes.
VIII. YOUR DATA PRIVACY RIGHTS
Subject to applicable laws and regulations, you may have the right to:
•Be informed about the processing of your Personal Data;
•Access your Personal Data;
•Request correction or updating of inaccurate or incomplete Personal Data;
•Object to certain processing of your Personal Data;
•Request deletion or blocking of Personal Data, where legally permitted;
•Withdraw consent where processing is based on consent;
•Request a copy of your Personal Data in a structured and commonly used format, where applicable; and
•File a complaint regarding the processing of your Personal Data.
•Requests may be subject to applicable legal limitations, verification requirements, and legitimate grounds for retaining or processing the information.
To exercise your rights or make a privacy-related request, please contact our Data Protection Officer using the contact details provided below.
IX. DATA BREACH AND INCIDENT RESPONSE
I’Msignia maintains appropriate procedures for responding to actual or suspected Personal Data breaches.
In the event of a data breach requiring notification under applicable Philippine laws and regulations, I’Msignia will take appropriate measures, including notifying affected individuals and/or the National Privacy Commission when required by law.
X. CHILDREN AND MINORS
Our website and services are not intended to knowingly collect Personal Data from children without appropriate consent or authorization from a parent or legal guardian.
Where Personal Data relating to a minor is required for a reservation, accommodation, activity, or other legitimate purpose, the Resort may require appropriate information or authorization from the parent or legal guardian in accordance with applicable laws and Resort policies.
XI. CHANGES TO THIS PRIVACY POLICY
I’Msignia may update or modify this Privacy Policy from time to time to reflect changes in our operations, services, technology, applicable laws, or regulatory requirements.
Any updated Privacy Policy will be posted on the official I’Msignia website and will take effect as stated in the revised policy.
We encourage guests and visitors to periodically review this Privacy Policy to remain informed about how we handle Personal Data.
XII. CONTACT US
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the processing of your Personal Data, you may contact
I’Msignia Beach Front Resorts through the following:
I’Msignia Beach Front Resorts
Data Protection Officer: Glynford Padao
Email: it.mgr@cebuoceanpark.com
Telephone: (036) 288 9933
Address: Puka Beach, Brgy. Yapak, Boracay Island, Malay, Aklan, Philippines, 5608
Website: www.imsignia.com
For data privacy-related requests, please include sufficient information to allow us to verify your identity and properly address your request.
